Privacy Policy

Effective Date: 11 April 2025
 

At Adventure Pups Shop and Adventure Pups Daycare (“we,” “us,” or “our”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our services or visit our website.
 

1. Information We Collect

We may collect personal information through both parts of our business:
 

a. Adventure Pups Shop

• Name

• Email address

• Phone number

• Shipping and billing addresses

• Payment details

• Cookies and website usage data
   

b. Adventure Pups Daycare

• Name

• Email address

• Phone number

• Emergency contact details

• Pet information (e.g., breed, health conditions, temperament)

• Medical and vaccination records

• Booking and service history

• Cookies and website usage data
   

2. How We Collect Information

We collect information in the following ways:

• When you fill out a form on our website

• When you register for a daycare session or consultation

• When you make a purchase in our online shop

• Automatically, via cookies and analytics tools
   

3. How We Use Your Information

a. Adventure Pups Shop

Your data is used to:

• Process orders and send confirmations

• Deliver products to your address

• Communicate with you about purchases

• Improve our website and customer service
   

b. Adventure Pups Daycare

Your data is used to:

• Provide personalized care for your dog(s)

• Ensure the safety and health of all pets in our care

• Contact you regarding appointments or emergencies

• Maintain service and vaccination records

• Enhance the customer experience
   

4. Cookies

Our website uses cookies to improve your experience and track anonymous usage data. You can choose to disable cookies in your browser settings.
 

5. Data Sharing

We do not sell, rent, or trade your information. We may use trusted third-party providers (such as payment processors and hosting services), but they are only permitted to use your data as necessary to perform services on our behalf.
 

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
 

7. Your Rights

You can:

• Request access to the personal information we hold about you

• Ask for updates or corrections

• Withdraw consent or request deletion of your data (where legally permissible)

To make a request, contact us using the details below.
 

8. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18 without parental consent. 
 

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with the revised effective date.

10. Contact Us

Adventure Pups Shop & Adventure Pups Daycare
Sydney, Australia
Email: adventurepups.shop@gmail.com or adventurepups.daycare@gmail.com